On International Customer Day, Ucom decided to go beyond the usual format and communicate directly with users. The operator's management worked in sales and service centers throughout the day, personally meeting with subscribers, answering questions, and collecting feedback on the quality of services.
Middle and senior managers also joined the initiative by participating in the contact center's work: they called customers, congratulated them, and helped to quickly resolve any issues. The company emphasized that it is the users' opinion that determines the development of services and digital products.
Additionally, Ucom launched a special offer: mobile subscribers received free access to the Uplay platform for 1 month. The promotion also applies to new customers who connect before April 19, providing access to movies, TV series, and TV channels, enhancing the operator's digital services ecosystem.
