Yerevan City Hall plans to increase funding for artificial intelligence projects and create a digital twin of the municipal administration. According to Mayor Tigran Avinyan, AI agents will appear in all departments and administrative districts of the city. In the first stage, they will perform advisory functions, and then they will be used to automate a significant part of daily paperwork.
In the near future, the City Hall intends to hold internal discussions and organize training for employees to work with new systems. Avinyan instructed to pay special attention to cybersecurity. According to him, artificial intelligence technologies should help municipal services cope with problems that have long remained unresolved.
A significant part of the planned processes is expected to be automated by 2027. The City Hall believes that the use of AI will change the approach to solving urban problems and increase the efficiency of the administration. However, the specific launch dates for the digital twin and the amount of funding have not yet been disclosed.