The Public Services Regulatory Commission of Armenia (PSRC) has drafted a proposal under which telecom operators will be required to inform subscribers free of charge about using 50–75%, 95%, and 100% of their tariff limits. In addition, users are planned to be provided with free tools to check remaining minutes, internet traffic, and funds. Subscribers will be able to monitor package consumption using USSD commands, mobile applications, or operators’ websites.

The draft provides for restrictions on debits if notification rules are violated. If an operator fails to notify a subscriber about the complete exhaustion of a package, it will only be able to charge for services provided within the established limit. In the event of timely notification, services used after it is sent will also be subject to payment. Exceptions are provided for subscribers who have opted out of notifications in writing, as well as for certain situations in international roaming.

The new requirements may come into force on July 1, 2027. The document is currently under discussion: comments and suggestions on it are being accepted on the e-draft.am platform until November 15, 2026. Thus, the final rules may still change, and the obligation for operators to alert customers about remaining package balances has not yet been introduced.